Shipping policy
FREE SHIPPING WITHIN NZ
Packages are sent using New Zealand Post and will have a tracking number. We will process your order as quickly as possible within standard business hours and processing may take 2 days at most. Once the parcel is sent, you will receive a tracking number so you can follow your parcels journey, deliveries take place Monday – Friday. Please allow 1-2 days for the North Island, 2-3 days for the South Island.
Contat hello@threesticksnz.com if there are any queries.
INTERNATIONAL SHIPPING
We proudly send our NZ sheepskins internationally. International Shipping Costs will be calculated in your shipping cart.
Three Sticks NZ has no control over any customs or import duties that could be levied when the package reaches your destination country. Any taxes, duty or other fees incurred on arrival will be the responsibility of the customer.
If by any chance you have not received your package within 3 weeks after your order was placed, please contact us immediately as we will follow up straight away.
As the sheepskin pelts are packaged up during shipping, they will need a good shake upon arrival and will take a small amount of time to fluff up again to their original state.